Last updated: July 26, 2026. File Guru is free — there's nothing to refund.
File Guru is, and will remain, completely free. There is no paid plan, no subscription, and no checkout anywhere on the site — so there is no payment to refund. Every tool in the library is available to every visitor at no cost.
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If you ever see a charge you believe is related to File Guru, it did not originate from us — we have no billing system and cannot charge you. Please contact your bank or card provider directly, and feel free to also reach us at our contact page so we can look into it.
Questions about this policy? Reach us at our contact page.